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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Mail Filters & SPAM

How to Enable BoxTrapper in cPanel

How to Enable Apache SpamAssassin and SpamBox in cPanel

How to Create an Account Level/Global Email Filter in cPanel to Fight Spam

How to Edit an Account Level/Global Email Filter in cPanel

How to Delete an Account Level/Global Email Filter in cPanel

CloudLinux (cPanel)

How to Change the PHP Version via CloudLinux Selector in cPanel

How to Enable ionCube Loader Using CloudLinux Selector in cPanel

How to Enable the GD Extension of PHP Using CloudLinux Selector in cPanel

How to Enable the Mailparse Extension of PHP Using CloudLinux Selector in cPanel

How to Enable or Disable PHP Extensions Using the CloudLinux Selector in cPanel

SSL

How to Generate a Certificate Signing Request - CSR in cPanel

How to Retrieve a CSR from cPanel

How to Remove a CSR code in cPanel

How to Install an SSL on Your Domain Using AutoSSL in cPanel

How to Include or Exclude a Domain from AutoSSL in cPanel

Installing a Control Panel

How to Install cPanel

How to Install Plesk on Linux

How to Install DirectAdmin on CentOS

How to Install Webmin on Linux

How to Install SolusVM 1 Master/Management Node on Linux

WordPress

How to Install a New WordPress Theme

How to Change the WordPress User's Display Name

How to Change the Password of a WordPress Account

How to Forcefully Update or Reinstall a WordPress Plugin

How to Deactivate and Delete a WordPress Plugin

Mobile

Softaculous

What is Softaculous

How to Access Softaculous in cPanel

Security

How to Password Protect a Directory in cPanel

How to Block an IP Address to Deny Access to Your Website

How to Protect Website Images From Being Displayed at an External Website

How to Block Any IP Address via an htaccess Rule

How to Disable Directory Browsing Using the htaccess Rule

Others

How to Create a User-friendly URL Using htaccess

How to Redirect a Page or Website Using htaccess

Fix PHP Error: Allowed Memory Size of X Bytes Exhausted

VPN

P2P and torrents on what servers?

Do you keep logs?

How many connections can one vpn username have?

What protocols does your system support?

What is the L2TP/IPsec secret?

FTP

FileZilla Client

How to Create an FTP Account in cPanel

How to Change the Password of the FTP Account in cPanel

How to Change the FTP User Quota in cPanel

How to Delete an FTP User Account From cPanel

Email

How to Create an Email Account in cPanel

How to Change an Email Account's Password in cPanel

How to Access Email from cPanel Webmail

How to Forward an Email to Gmail or Other Email Service Providers

How to Create an Email Autoresponder When You Are on Vacation

Domain Management

How to Create an Alias or Park a Domain in cPanel

How to Remove Parked Domains/Aliases in cPanel

How to Create Addon Domains in cPanel

How to Remove an Add-on Domain in cPanel

How to Redirect an Add-on Domain in cPanel

DNS - Nameservers

How to Update the DNS Nameservers at Name.com

How to Update the DNS Nameservers at DynaDot

How to Update the DNS Nameservers at Namecheap

How to Update the DNS Nameservers at NetEarthOne or LogicBoxes-Based Registrars

How to Update the DNS Nameservers at GoDaddy

Databases

How to Create a Database in cPanel

How to Rename a Database in cPanel

How to Delete a Database in cPanel

How to Create a Database Username in cPanel

How to Add a User to a Database and Grant Privileges

cPanel - Control Panel

How to Change the PHP Version on Your Domain in cPanel

How to Access cPanel Web Disk

How to Create an Additional Web Disk Account in cPanel

How to Edit or Remove an MX Record in cPanel

How to Edit or Remove CNAME Record in cPanel

Backup/Restore

How to Generate and Download a Full Backup of Your cPanel Account

How to Generate a cPanel Backup and Send it to FTP

How to Download Backup of Home Directory, MySQL, or Email Only

How to Restore Partial Backups in cPanel